Ubuntu tidak mengenali hard drive eksternal


1

Saya memiliki 2TB Wester Digital hard drive eksternal. Saya menghubungkannya ke port USB 3.0 di laptop saya dengan Ubuntu 14.04 (64 bit) diinstal. Itu berfungsi dengan baik sampai kemarin (Belum mencoba pada OS lain). Saat memindahkan beberapa file, itu membekukan OS saya dan saya harus mem-boot ulang laptop saya. Sejak itu, nautilus tidak menunjukkan hard drive.
Saya mencoba beberapa solusi yang disediakan pada SU serta forum lain tanpa hasil. Namun, itu pernah terdeteksi melalui port 2.0 tetapi hampir semua direktori kosong tetapi ruang yang diharapkan masih ditempati. Saya reboot lalu di windows untuk menjalankan chkdsck tetapi komputer saya tidak menampilkannya. Meskipun Disk manager menunjukkannya tetapi tertulis "Disk perlu diinisialisasi." Jika saya mencoba melakukan hal yang sama, itu keluar dengan pesan "I / O device error".dmesg juga mengatakan sesuatu tentang kesalahan I / O dan kesalahan enklosur. Disk dan kabel berada dalam kondisi sangat baik (saya membelinya hanya 12 hari yang lalu).
Itu masih terlihat di lsusb dan disk tetapi tidak di gparted dan fdisk -l, mereka hanya menampilkan hard drive internal.
Tolong bantu karena disk berisi data penting yang saya tidak mampu kehilangannya.
Berikut adalah log dari lsusb, dmesg dan fdisk -l.

lsusb:

Bus 002 Device 006: ID 13ba:0018 PCPlay Barcode PCP-BCG4209
Bus 002 Device 005: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse
Bus 002 Device 003: ID 0a05:7211 Unknown Manufacturer hub
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 002: ID 1058:259f Western Digital Technologies, Inc. 
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 003: ID 12d1:1506 Huawei Technologies Co., Ltd. E398 LTE/UMTS/GSM Modem/Networkcard
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 0c45:6483 Microdia 
Bus 001 Device 003: ID 8086:0189 Intel Corp. 
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

dmesg:

[ 2699.002513] usb 4-1: new SuperSpeed USB device number 2 using xhci_hcd
[ 2699.019491] usb 4-1: Parent hub missing LPM exit latency info.  Power management will be impacted.
[ 2699.021995] usb 4-1: New USB device found, idVendor=1058, idProduct=259f
[ 2699.022006] usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 2699.022012] usb 4-1: Product: My Passport 259F
[ 2699.022017] usb 4-1: Manufacturer: Western Digital
[ 2699.022022] usb 4-1: SerialNumber: 575851314143354A30505645
[ 2699.023068] usb-storage 4-1:1.0: USB Mass Storage device detected
[ 2699.024255] scsi11 : usb-storage 4-1:1.0
[ 2700.023050] scsi 11:0:0:0: Direct-Access     WD       My Passport 259F 1004 PQ: 0 ANSI: 6
[ 2700.023314] scsi 11:0:0:1: Enclosure         WD       SES Device       1004 PQ: 0 ANSI: 6
[ 2700.023836] sd 11:0:0:0: Attached scsi generic sg4 type 0
[ 2700.024129] scsi 11:0:0:1: Attached scsi generic sg5 type 13
[ 2700.025888] sd 11:0:0:0: [sdc] Spinning up disk...
[ 2708.055931] scsi 11:0:0:1: Failed to get diagnostic page 0x8000002
[ 2708.055952] scsi 11:0:0:1: Failed to bind enclosure -19
[ 2708.055980] ses 11:0:0:1: Attached Enclosure device
[ 2753.841802] usb 4-1: reset SuperSpeed USB device number 2 using xhci_hcd
[ 2753.858136] usb 4-1: Parent hub missing LPM exit latency info.  Power management will be impacted.
[ 2753.858975] xhci_hcd 0000:0b:00.0: xHCI xhci_drop_endpoint called with disabled ep ffff88012832b400
[ 2753.858987] xhci_hcd 0000:0b:00.0: xHCI xhci_drop_endpoint called with disabled ep ffff88012832b440
[ 2763.975730] usb 4-1: reset SuperSpeed USB device number 2 using xhci_hcd
[ 2763.992107] usb 4-1: Parent hub missing LPM exit latency info.  Power management will be impacted.
[ 2763.993072] xhci_hcd 0000:0b:00.0: xHCI xhci_drop_endpoint called with disabled ep ffff88012832b400
[ 2763.993084] xhci_hcd 0000:0b:00.0: xHCI xhci_drop_endpoint called with disabled ep ffff88012832b440
[ 2780.116596] usb 4-1: reset SuperSpeed USB device number 2 using xhci_hcd
[ 2780.132879] usb 4-1: Parent hub missing LPM exit latency info.  Power management will be impacted.
[ 2780.133680] xhci_hcd 0000:0b:00.0: xHCI xhci_drop_endpoint called with disabled ep ffff88012832b400
[ 2780.133686] xhci_hcd 0000:0b:00.0: xHCI xhci_drop_endpoint called with disabled ep ffff88012832b440
[ 2780.244859] usb 4-1: reset SuperSpeed USB device number 2 using xhci_hcd
[ 2780.260832] usb 4-1: Parent hub missing LPM exit latency info.  Power management will be impacted.
[ 2780.261710] xhci_hcd 0000:0b:00.0: xHCI xhci_drop_endpoint called with disabled ep ffff88012832b400
[ 2780.261720] xhci_hcd 0000:0b:00.0: xHCI xhci_drop_endpoint called with disabled ep ffff88012832b440
[ 2790.378448] usb 4-1: reset SuperSpeed USB device number 2 using xhci_hcd
[ 2790.394390] usb 4-1: Parent hub missing LPM exit latency info.  Power management will be impacted.
[ 2790.395224] xhci_hcd 0000:0b:00.0: xHCI xhci_drop_endpoint called with disabled ep ffff88012832b400
[ 2790.395234] xhci_hcd 0000:0b:00.0: xHCI xhci_drop_endpoint called with disabled ep ffff88012832b440
[ 2790.396013] sd 11:0:0:0: Device offlined - not ready after error recovery
[ 2701.030924] ................ready
[ 2790.396164] sd 11:0:0:0: rejecting I/O to offline device
[ 2790.396193] sd 11:0:0:0: rejecting I/O to offline device
[ 2790.396205] sd 11:0:0:0: rejecting I/O to offline device
[ 2790.396214] sd 11:0:0:0: [sdc] READ CAPACITY failed
[ 2790.396219] sd 11:0:0:0: [sdc]  
[ 2790.396223] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
[ 2790.396228] sd 11:0:0:0: [sdc] Sense not available.
[ 2790.396237] sd 11:0:0:0: rejecting I/O to offline device
[ 2790.396246] sd 11:0:0:0: [sdc] Write Protect is off
[ 2790.396252] sd 11:0:0:0: [sdc] Mode Sense: 00 00 00 00
[ 2790.396261] sd 11:0:0:0: rejecting I/O to offline device
[ 2790.396269] sd 11:0:0:0: [sdc] Asking for cache data failed
[ 2790.396273] sd 11:0:0:0: [sdc] Assuming drive cache: write through
[ 2790.396527] sd 11:0:0:0: [sdc] Attached SCSI disk

fdisk -l:

Disk /dev/sda: 500.1 GB, 500107862016 bytes
255 heads, 63 sectors/track, 60801 cylinders, total 976773168 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes
Disk identifier: 0x0c7a859b

   Device Boot      Start         End      Blocks   Id  System
/dev/sda1   *        2048      206847      102400    7  HPFS/NTFS/exFAT
/dev/sda2          206848   136521727    68157440    7  HPFS/NTFS/exFAT
/dev/sda3       136523774   976768064   420122145+   f  W95 Ext'd (LBA)
Partition 3 does not start on physical sector boundary.
/dev/sda5       216027136   469608447   126790656    7  HPFS/NTFS/exFAT
/dev/sda6       469610496   723189759   126789632    7  HPFS/NTFS/exFAT
/dev/sda7       723189823   976768064   126789121    7  HPFS/NTFS/exFAT
Partition 7 does not start on physical sector boundary.
/dev/sda8       136523776   207828463    35652344   83  Linux
/dev/sda9       207831040   216025087     4097024   82  Linux swap / Solaris

Partition table entries are not in disk order

Jika itu membantu, VLC Player juga memberikan kesalahan I / O di masa lalu saat memutar beberapa file langsung dari hard disk eksternal.
Bantuan apa pun sangat dihargai.


Ini kemungkinan besar masalah perangkat keras dengan drive eksternal itu sendiri, mungkin rusak - saya akan membawanya kembali ke toko.
JonasCz

Jawaban:


0

Apa model persis drive itu? Apakah Anda mendengar suara tidak normal? Saya akan mencoba drive pada sistem Windows dan melihat apakah itu terdeteksi di BIOS, Pengelola Perangkat atau Manajemen Disk dan caranya (tangkapan layar akan berguna).

Saya juga mencoba menjalankan alat WD Data Lifeguard Diagnostic dan melihat apakah ia mengenali drive. Jika ya saya akan melihat apakah drive melewati tes cepat dan diperpanjang.

Apakah Anda mencoba drive di sistem lain?

Captain_WD.

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